Shipping Policy

Production

All items are made to order. Therefore, allow up to three workdays for product creation* and then refer to the following shipping times.

*Allow 13 business days for footwear production.

Free Shipping 
Free shipping is available for all orders over $60, as well as on the purchase of the following items: sneakers/athletic shoes

Shipping Times
Overnight: next day delivery in the US
Express: 1-3 business days in the US, Canada, and internationally
Standard: 3-5 business days in the US and internationally, 3-6 days in Canada
Economy: 5-8 business days in the US, 6-12 days in Canada, 5-10 days internationally
No rush: 10-20 business days internationally
Flat rate: 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally

Damaged Shipment
If something arrives damaged, send a photo of the damaged goods to sales@kadobay.com, then we'll gladly send a replacement at no cost to you.

Tracking
Orders shipping with the overnight, express, and standard methods will always have tracking available. Meanwhile, orders shipped out with the economy, no rush, or flat rate method may not have tracking available.